Frequently Asked Questions

SACCO & MEMBERSHIP

Is SACCO regulated?

AFYA Sacco is a Deposit Taking (DT) SACCO and is Licensed and regulated by SACCO Societies Regulatory Authority (SASRA).

Membership is open to Citizens of Kenya as follows

  • Individuals – Salaried, Non-salaried persons & Businesspersons
  • Joint parties, Youth, self-help, welfare and investment groups
  • Institutions/Companies/Organizations.

The Sacco does not have a 24/7 customer service center. However, you can reach us on 0715 331 111 during the official working hours

  • Opportunity to save for the future.
  • Ability to qualify for bigger loans based on a factor
  • High savings need fewer/no guarantors to secure loans.
  • Faster loan turn-around time
  • No ledger charges
  • Affordable loan interest rates
  • Competitive dividends on shares and interest on deposits.

The following documents are required:

  • A fully filled in membership application form (downloadable at the SACCO website or obtained from our offices or from Branch Officials)
  • Copy of the National Identity Card (Both sides)
  • Three recent color passport size photographs.
  • An original current pay slip (For salaried persons Only)
  • Membership fee is Kes. 1,000
  • Minimum share capital is KSH. 20,000 (Can be contributed overtime)
  • Minimum monthly deposit Contributions of Kes. 5,000.

THREE – Shares Capital Account, Non-withdrawable Deposits Account and FOSA Account

  • Share Capital gives members the right of ownership, they are transferable on Termination on SACCO membership and earn dividends. The Minimum Shares to be a fully paid up members of AFYA SACCO is Kes. 20,000
  • Non-withdrawable deposits are as a multiplier for loans and some advances and guarantee security for loans; They are payable in cash upon resignation/withdrawal of membership and upon giving 60 days’ notice, they earn rebates also referred to as interest on deposits.

YES – You may continue with your membership as a private member while making minimum monthly contributions of Kes. 5,000 together with the monthly welfare fund contribution of Kes.300. The monthly contributions can be done through PAYBILL No. 570200 , deposits to AFYA SACCO bank account or over the counter at any of our FOSAs. You can also use AFYA SACCO FOSA as your pension pay point and continue enjoying a variety of our products. Members who have received retirement letters are allowed partial withdrawal of up to 50% of their deposits, while continuing to be
members.

Member’s deposits are refunded after 60 days of receiving written membership withdrawal instructions subject to terms and conditions which require that a member has cleared all liabilities to
the SACCO and has been replaced as a guarantor for any loans guaranteed by the member.

Shares continue earning dividends and can also be transferred/sold to another member subject to the
SACCO terms and conditions.

With the approval of the board, a member who wishes to resign from AFYA SACCO may at any time
transfer shares to another member but not to a non-member. Such transfers must be in writing by
both the member exiting and the member buying the shares.

“A nominee” means a person appointed by a member to inherit the shares, deposits, and other interests in the Sacco society upon their death.

LOANS & ADVANCES

A member becomes eligible after meeting the minimum share capital requirement and a membership period of six months.

Ordinarily members qualify for a loan after Six (6) months of active membership. Some loans are accessible from the second month after receiving first deduction for check off members. Loans are advanced at multiple times of a member’s deposits depending on the loan products subject to ability to pay. A member’s ability to pay is determined through the pay slip and/or certified bank statements for the past six months. Members can access the loan calculator through the online
portal.

The maximum loan a member can be given at any one time is subject to a member’s ability to repay the applied loan while continuing to maintain their membership. A member must take home at least 1/3 of his/her pay after all deductions for check-off loans.

While granting loans, the members’ Gross Salary in our case (Basic plus Fixed Allowances) is considered and the Sacco is expected to utilize a maximum of 2/3rd of the gross salary after the
deduction of statutory deductions such as PAYE, NSSF, SHIF, HELB etc. thereby leaving the member with a take home pay of not less than 1/3rd

  • Fully completed loan application form
  • Enough guarantors (Minimum no. depends on loan type applied) who must be active.
  • Guarantors’ and applicants’ deposits MUST be equal to, or more than the loan applied for.
  • Employers MUST sign and rubber stamp the application form for Check-off loans.
  • Outstanding loan by the applicant MUST be cleared before a loan of the same kind is approved.
  • A most current pay slip certified by the applicant’s employer MUST be attached to the application.
  • Attach copy of an acceptable form of identification (National ID/Valid Passport
  • Where applicable the member MUST have been active for at least six months.

A loan can be rejected on account of the following reasons

  • The Loan form is not duly completed.
  • Application has some missing attachments – ID, certified pay slips, PIN etc.
  • Inadequate guarantors.
  • The member deposits are insufficient to support the applied amount.
  • Unpredictable and below minimum monthly deposit contributions.
  • Member is delinquent or has outstanding arrears on other loan products.
  • Poor repayment history.
  • Presentation of forged documents amongst others

YES – A member can have more than one loan of different product types, subject to the member’s deposits and ability to pay.

Depending on a loan product and type of interest application, Interest is applied monthly on the principle loan balance or runs as per the loan schedule.

Loans advanced to members must be fully secured. Security for loans can be in form of guarantors or other perfected collateral such as land, motor vehicle or fixed deposits. Members taking loans less than their deposits can guarantee their loans (self-guarantee) using their deposits but only if they have not guaranteed other members.

Loans are disbursed according to schedule on FIFO basis.

  • Through the check off system – Direct deduction by the member’s employer.
  • Bank standing order.
  • Direct debit.
  • Over the Counter Cash Deposits through FOSA or Sacco’s bank Account at the Cooperative
    bank
  • Via MPESA Pay bill Number 570200. Account No ( Share, NW Deposit,)

To make payments through MPESA, Go to Lipa na MPESA, Use the PAYBILL option, Enter business number 570200, Enter the account number plus the code representing the specific product that you are paying for. e.g. 12345678NORL for Normal Loans

A member is only allowed to offset his/her deposits against any loans if he is ceasing to be a member. He must then pay off the loan balance immediately if any. Offsets are only done when a member has asked those, he has guaranteed to seek guarantor replacements.

No interest or penalty is charged for clearing a loan earlier than the contracted period.

FOSA

FOSA (Front Office Services Activity) is a SACCO product that offers basic banking services similar
to those offered by commercial banks. However, FOSA is not a clearing agent with Central Bank of
Kenya (CBK) and therefore some services are conveyed via our partner commercial banks.

All active members who are eligible open accounts with AFYA SACCO.

Some of the benefits include:

  • Enjoy affordable banking services at your convenience.
  • Efficiency in the disbursement of loans.
  • Obtain short-term credits facilities with favorable conditions.
  • Savings accounts members and their children.
  • Salary processing.
  • Short- and long-term deposit accounts.
  • Members can access their funds 24/7 via Mobile banking service and the Sacco link ATM card.

The Sacco offers the following modes of payment.

  • MPESA via pay bill number 570200 – the a/c number is your membership number.
  • By use of your SACCO Link ATM card at CO-OP BANK outlets- Coop Kwa Jirani
  • Making direct deposits at our FOSA banking hall.

You withdraw funds by dialing *667*2# or downloading the AFYA SACCO App from Google Play Store. A member must have filled in the mobile banking application form to access mobile banking
services.

OTHER SERVICES

NO – Members can access their statements through the online member portal found on the SACCO website. Once on the portal, new users are required to click on REGISTER NEW MEMBERSHIP and follow the prompts to receive a start key. The start key will be sent to the member’s mobile phone number and email that are in our records. Click here to access Member Portal

The welfare amount is mandatory for all members. The contribution pools into a sinking fund that assists in the following ways:

  • Upon demise of a member, the bereaved family is assisted with a last
    expense/consolation amount of Kes. 100,000/=.
  • A deceased member’s deposits is doubled and paid to the members nominee.
  • In case a deceased member had a loan balance, the sinking fund is used to write off the loan balance.

The next of kin is required to submit a letter from the employer, area chief or delegate confirming the occurrence of the case and relationship to the member and a stamped burial permit. The following additional documents are required:

  • Spouse: a copy of marriage certificate or affidavit is required.
  • Child: a copy of their birth certificate/birth notification.
  • Parent: a copy of member’s birth certificate and copy of national ID for the deceased.

The insurance benefits are as below:

In the unfortunate death of a member the insurance covers the following:

  • 100,000.00 is paid to the next of kin for burial expenses.
  • The deceased member’s outstanding loans are cleared if they are in performing status.
  • Two times the members deposits are paid to the nominee(s).

When a member has total and permanently disability:

  • All outstanding loan(s) is/are cleared by the insurance if they are in performing status.
  • Deposits & other savings refunded on request.

Still have questions?

If you have any questions that are not covered in the FAQs, please reach out to us. Our team is always ready to assist and provide the information you need. You can contact us through our customer care lines, email support, or by visiting your nearest Afya SACCO branch.

Membership

Frequently asked questions about our membership.

Afya SACCO is a member-owned financial cooperative that provides savings, loan, and investment solutions to help individuals and groups achieve financial stability and growth.

Afya SACCO is a member-owned financial cooperative that provides savings, loan, and investment solutions to help individuals and groups achieve financial stability and growth.

Afya SACCO is a member-owned financial cooperative that provides savings, loan, and investment solutions to help individuals and groups achieve financial stability and growth.

Afya SACCO is a member-owned financial cooperative that provides savings, loan, and investment solutions to help individuals and groups achieve financial stability and growth.

Saving Products

Frequently asked questions about our savings products.

Afya SACCO is a member-owned financial cooperative that provides savings, loan, and investment solutions to help individuals and groups achieve financial stability and growth.

Afya SACCO is a member-owned financial cooperative that provides savings, loan, and investment solutions to help individuals and groups achieve financial stability and growth.

Afya SACCO is a member-owned financial cooperative that provides savings, loan, and investment solutions to help individuals and groups achieve financial stability and growth.

Afya SACCO is a member-owned financial cooperative that provides savings, loan, and investment solutions to help individuals and groups achieve financial stability and growth.

Loan Products

Frequently asked questions about our loan products.

Afya SACCO is a member-owned financial cooperative that provides savings, loan, and investment solutions to help individuals and groups achieve financial stability and growth.

Afya SACCO is a member-owned financial cooperative that provides savings, loan, and investment solutions to help individuals and groups achieve financial stability and growth.

Afya SACCO is a member-owned financial cooperative that provides savings, loan, and investment solutions to help individuals and groups achieve financial stability and growth.

Afya SACCO is a member-owned financial cooperative that provides savings, loan, and investment solutions to help individuals and groups achieve financial stability and growth.

Who We Are

AFYA SACCO is a member-driven financial cooperative dedicated to empowering Kenya’s health community through reliable savings, affordable credit, and sustainable financial solutions.

BOSA

Supports long-term savings and access to affordable loans for personal, business, and investment growth.

FOSA

Provides convenient day-to-day banking services including savings, withdrawals, payments, and salary processing.

Diaspora Account

Features

  • Allows members living abroad to maintain an active Sacco savings account.
  • Enables secure remittance of funds into the Sacco for savings or investment.
  • Access to Sacco products and services remotely.
  • Supports savings towards loans, investments, or family support in Kenya.
  • Easy account monitoring through digital and mobile banking channels.

More Ways To Save With FOSA

Group Account
Student's Account

Student's Account

Features

  • Encourages students to develop early financial discipline.
  • No or minimal account maintenance charges.
  • Easy deposits and withdrawals.
  • Ideal for managing pocket money, allowances, and school-related expenses.
  • Access to additional Sacco services once the account holder qualifies as a member.

More Ways To Save With FOSA

Group Account
Diaspora Account

Group Account

Features

  • Designed for registered or informal groups 
  • Allows multiple authorized signatories to operate the account
  • Facilitates group savings, contributions, and financial planning.
  • Enables groups to build savings that can be used to access credit facilities.
  • Convenient deposits and withdrawals 

 

More Ways To Save With FOSA

Salary Account
Joint Account

Non-Withdrawable Deposits

These accumulated savings serve as essential collateral for credit facilities and earn competitive annual interest (rebates) for the duration of the membership. Funds are refundable only upon formal withdrawal from the Sacco, contingent on the full settlement of all outstanding liabilities and guarantee obligations

BOSA Savings Options

Share Capital

Share Capital

Representing a member’s permanent ownership stake, these non-withdrawable units are transferable instruments that earn annual dividends based on institutional profitability. Members must maintain a minimum threshold of KES 20,000, which can be achieved through lump-sum payments or structured periodic contributions.

BOSA Savings Options

Non-Withdrawable Deposits

Afya Senior Citizens Loan

This specialized product supports retirees whose pensions are processed through FOSA, offering credit within their existing deposit limits for medical or development needs. It features a preferential low interest rate of 0.5% on a reducing balance with a 36-month repayment cycle.

Flexible BOSA Financing Options

Sharia Compliant Loan
Afya Personal Loan

Afya Senior Citizens Loan

Features

  • Granted within members’ deposit
  • Repayment period up to 36 months
  • For three times members’ deposit, one should provide guarantors or collateral
  • Member’s pension must pass through FOSA
  • Interest is 0.5% on reducing balance
  • One can only have one loan at a time

Flexible BOSA Financing Options

Sharia Compliant Loan
Afya Mwaliko Loan

Afya Personal Loan

A long-term financing solution for business expansion or development, providing up to four times member deposits with a tenure of up to 84 months. It features a 15% amortized interest rate and accepts diverse collateral, including logbooks and title deeds.

Flexible BOSA Financing Options

Afya Kubamba Loan
Afya Senior citizens Loan

Afya Mwaliko Loan

Features

  • For new members contributing through check-off.
  • Maximum loan is Kshs. 300,000/= and 10% retained as deposits
  • Maximum repayment period is 12 months
  • Interest rate is 1% per month on reducing balance
  • Salary must be processed through FOSA

Flexible BOSA Financing Options

Afya Senior Citizen
Sharia Compliant Loan

Sharia Compliant Loan

Features

  • Available to Muslim members
  • Two times members’ deposits
  • Repayment period is 36 months
  • No interest is charged on the loan
  • Processing fee of 10% on the applied amount charged

Flexible BOSA Financing Options

Afya Senior Citizen Loan
Afya Mwaliko Loan

Afya Kubamba Loan

This product targets medium-term projects and educational funding for consistent contributors of at least six months, offering up to three times their savings. It is fully secured by guarantors and deposits, with a 48-month repayment period at 1.17% monthly interest on a reducing balance.

Flexible BOSA Financing Options

Afya Super Loan
Afya Mwaliko Loan

Capital Loan

Features

  • Maximum repayment period is 36 months
  • Three times member’s deposits
  • Interest rate 1% on reducing balance

Flexible BOSA Financing Options

Emergency Loan
Afya Super Loan

Afya Super Loan

Features

  • Maximum repayment period up to 48 months
  • Four times member deposit.
  • Interest rate 1.17% on reducing balance

Flexible BOSA Financing Options

Emergency Loan
Capital Loan

Emergency Loan

Features

  • Granted at maximum 3 times member’s deposit
  • Maximum amount is subject to ability to pay
  • Maximum repayment period 12 is months
  • Interest rate 1% on reducing balance

Flexible BOSA Financing Options

Afya Super Loan
Capital Loan